Troubleshooting Live Issues
Check your IP settings. You can control the number of sessions you allow from a single IP from the IP settings page, as well as investigating and unblocki...
Mon, 18 Jul, 2022 at 12:09 PM
Please read our knowledge base article about Queue Regression.
Mon, 18 Jul, 2022 at 12:09 PM
Check these things: Have you restricted the URL and date-range settings on the waiting room to only the elements and times you want to protect? Hav...
Mon, 18 Jul, 2022 at 12:09 PM
The redirect URL is only used when a user enters the waiting room directly (because you have shared the waiting room URL), instead of being redirected to ...
Mon, 18 Jul, 2022 at 12:09 PM
It is important to exclude URLs that may be called by third party services from CrowdHandler. The most common example is payment providers that send order...
Mon, 18 Jul, 2022 at 12:09 PM
See this article.
Mon, 18 Jul, 2022 at 12:09 PM
See this article about URL exclusions. Alternatively consider using the IP feature to set your IP to bypass.
Mon, 18 Jul, 2022 at 12:10 PM
Look into using our reCAPTCHA feature.
Mon, 18 Jul, 2022 at 12:10 PM
Read our blog post: https://www.crowdhandler.com/blog/best-way-to-integrate-waiting-room-queue
Mon, 18 Jul, 2022 at 12:10 PM