Getting started - Frequently Asked Questions

Virtual waiting rooms, also known as online queues or virtual queues, are a key tool for preventing websites and applications from crashing when they reach ...

It's Both! The purpose of CrowdHandler is to hold excessive traffic in a virtual waiting room, providing access to your website or application via an o...

CrowdHandler works on all devices and browser types. The virtual waiting room landing page is responsive and will adapt and resize to fit the user's scr...

Yes. All plans allow you to upload your logo, which will automatically be displayed in the default Waiting Room template.  From the Standard plan up you...

CrowdHandler can work with any technology stack or e-commerce platform system. The officially supported integrations are: - JavaScript (includes Google...

Yes, you can still use CrowdHandler.  You can upgrade or downgrade your CrowdHandler plan to match your usage requirements, and the smallest plan is abs...

You can set up a basic waiting room in 15 minutes or less. There is no software to install.  Integrations may take longer depending on the method you ch...

Waiting room capacity is a key feature of the plan you choose. If your plan supports more than one waiting room, you can divide the capacity between rooms a...

No, CrowdHandler can only be used to protect websites using the secure https protocol. This is to avoid issues with content warnings and to ensure client da...