Once you've registered your account, please take a moment to make sure your account details are correct.


a. Update your account details


Update your account details like name, email address, phone number or address, anytime by following these steps:


  1. Select account details from the menu bar.
  2. Click edit icon on the field you'd like to change.
  3. After you’ve added the updated details, click save changes.
  4. Click done after completing all the updates.
  5. You will receive an email from us to verify the changes.


In case you have forgotten your password, click on the forgot password button and follow the instructions there.


Note: Once you verify the updated email details, you can resume your activities on your account.


b. Set up a payment method


To set up payment channels on your account,


  1. Select payment options from the menu bar.
  2. Click the add payment method option.
  3. Pick the options from the checklist and fill in the required details.
  4. After you’ve added the details, click save.
  5. Click done once you’ve finished.


Tip: You can always come back and add or delete more options, by following the same steps.


You can find more information about payment methods in the Billing & Subscriptions section of the Knowledge Base.

Checking your account details


Next up: 2. Getting Started With Your First Waiting Room