On-sale Traffic Tamed

A Cloud Service from Made Media

Introducing CrowdHandler

  • CrowdHandler Screen
  • CrowdHandler Screen
  • CrowdHandler Screen
  • CrowdHandler Screen
  • CrowdHandler Screen

CrowdHandler protects your website during periods of heavy traffic, preventing your servers from becoming overwhelmed and allowing your customers to continue processing transactions with confidence.

How it works

Queuing customers receive regular updates on their position.

You're currently position


in the queue

Customers are shown their position in the queue and their number is updated regularly until they are allowed through to booking.

Once customers leave the booking path new customers are allowed in.

When one customer completes a transaction, another is allowed in. Messaging can be updated throughout keeping customers informed.

Look out! Here’s the science bit


Easy integration

  1. You update your DNS to repoint your purchase path domain at CrowdHandler.
  2. CrowdHandler sits in the cloud forwarding traffic onto your purchase path, and monitoring all of the requests
  3. When traffic tips over your threshold, users are queued and held in the waiting room
  4. When a user triggers an order confirmation page, a new place is made available in the queue.

Get started, Quickly

CrowdHandler can be used by anyone with a website and their own domain, regardless of your choice of platform.

Get started easy as a switch

Adding your website requires only a simple change to your domain's DNS settings. There is no hardware or software to install or maintain and you do not need to change any of your site's existing code. If you are ever unhappy you can turn CrowdHandler off as easily as you turned it on.

Everybody wins!

Happy customers make for even happier stakeholders.

  • iPad CrowdHandler Screen

For You

  • Implement in under 72hrs!
  • Easy set-up: no software to install
  • Cloud-based scalability
  • Simple billing model, no hidden fees
  • Happy customers are more profitable customers
  • Keep your fees, grow confidence with promoters
  • Buys time and space to deal with on-sale issues

For Your Customers

  • Build a sense of confidence and fairness
  • Faster ticketing path
  • Real-time communication with your customers
    helps alleviate stress during busy on-sales

Happy customers spread the word

Everybody’s tweeting, posting, liking and sharing.
During an important on-sale your customers become their most vocal.
Make sure they’re saying lovely things.

The perfect response, whatever your device


Desktop, laptop, tablet or mobile. However you prefer to browse the web CrowdHandler is fully responsive, this means it’ll look beautiful whatever the device.

You’re in good company

CrowdHandler is trusted by some of the world’s leading venues.

Nervous about your next big on-sale?

Take a deep breath, click the button, relax.

Let us help Let us help